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Frequently Asked Questions
General
Q1. What is TrakTrux?
Q2. Is TrakTrux currently free?
Q3. How long will it remain free?
Q4. What will happen to my existing data after the trial ends?
Account & Setup
Q5. How do I create an account?
Q6. Can I give access to multiple team members?
Q7. Can I edit my business profile later?
Drivers & Vehicles
Q8. Does the driver also need to download the app?
Q9. Which documents are required when adding a vehicle?
Q10. What is a compliance alert?
Trips & Documents
Q11. Can TrakTrux generate a Lorry Receipt (LR)?
Q12. Can an E-way bill be generated through TrakTrux?
Payments & Settlement
Q14. What does "Pending Settlement" mean?
Q15. Does TrakTrux also manage payroll?
FASTag & GSTIN
Q16. How can I view the FASTag balance on the platform?
Q17. Is the GSTIN amount calculated automatically?
Support
Q18. How can I contact support if I have a query?
Q19. Is my data safe?